Use cases

• Add contacts to a dedicated group depending on the performed activities
• Use contact groups to execute flows matching the contained users
• Improve structure of your Google contacts

Configuration

Use the bold part in the title of the building block to select the contact group to which the contact(s) should be added.

Useful combinations

Capture customers who responded to an offer

Load a contact
Google Contact	userName
	userEmail
	contactId

Create SmartLink
	resumeURL

Generate Sign up offer HTML
Google Contact	userName
userName	htmlFile
smartLink

Email to new users
userEmail	HTML EMAIL
htmlFile	SMART EMAIL

Add to "New Customer" group
contactId	CONTACT GROUP

Stop after email is sent

Just as in the Load contact building block an initial offer is sent to new customers. In addition to this example includes a SmartLink to the email.

On response add to "Recurring customer" group
resumeURL	CONTACT GROUP
contactId

On response remove from "New customer" group
contactId	CONTACT GROUP

In case the customer responds to the offer (by clicking the SmartLink) the resumeURL causes the flow to continue at the building block corresponding to the resume URL. Each building block in your flow has an own URL that can be used to resume the flow at this point.

Resuming at the Add to Group building block the customer is added to the "Recurring customer" group and removed from the "New customer" contact group.

Related examples

Also see Load contact group building block examples.

Questions and Feedback

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Last Updated: 11/28/17